At BJJTees, we want every customer to feel secure when purchasing from us, with that said we will gladly make every effort possible to correct and make our customers satisfied.
Refunds are granted upon successful receipt of the returned items, less shipping charges. We reserve the right to deduct a 10% restocking fee if the packaging is damaged in any manner. If the refunded item was purchased via a Free Shipping promotion, the shipping charge will be deducted from the refunded purchase price.
Customers wishing to return or exchange the product must notify BJJTees within 7 days of receiving the product; which must be in oringinal packaging, unworn, unwashed and unused. BJJTees reserves the right to reject returns and exchanges if the item has been worn, washed or damaged.
Customers are responsible for all shipping charges, unless the order was fulfilled incorrectly.